Refund policy

Digital products

Our ebooks are downloadable PDF files. No physical return is required.

If the file will not open, a download fails, you were charged twice, or you bought by mistake and have not downloaded the file, contact sukebeta@outlook.com within 14 days of purchase. Include your order number and a description of the issue. We will resolve the problem or provide a full refund.

Statutory rights

EU consumers retain any applicable statutory right to withdraw within 14 days. Payment or receipt of a download link alone is not treated as consent to waive that right. To request withdrawal, email us with your order details and a clear statement that you wish to cancel.

This policy does not limit your statutory rights concerning faulty, misdescribed or undelivered digital content. The 14-day contact period above does not restrict those rights.