Terms of service

Overview

These terms apply to purchases and use of the Splandour online bookshop. Please read them together with our refund policy, digital delivery policy and privacy policy. Our business contact details are available on the contact information page. Nothing in these terms limits mandatory consumer rights.

1. Digital products and delivery

Products described as ebooks are downloadable digital files, not physical books. The product page specifies the format and contents. A download link is sent by email after successful payment and is available through the order status page. Please provide an accurate email address at checkout. If delivery fails or the file cannot be opened, contact us with your order number.

2. Personal-use permission

You may download, store, read and print your purchased PDF for your own personal, non-commercial use. You may not share, redistribute or resell the file. Purchase does not transfer copyright. These conditions do not restrict rights or uses permitted by applicable law.

3. Orders and prices

Prices are displayed in the currency shown in the shop. The checkout displays the total and any applicable taxes before you place your order. Please review the product description and free sample before purchasing. Your order confirmation records the details of your purchase. Price changes do not alter an order already accepted.

4. Refunds and withdrawal

Our refund policy explains how to request help, a refund or withdrawal. Payment or receipt of a download link alone is not treated as consent to waive statutory withdrawal rights. Nothing in these terms excludes remedies for faulty, misdescribed or undelivered digital content or other non-waivable consumer rights.

5. Use of the website

Please use the website lawfully. Do not interfere with its security or operation, attempt unauthorized access, or misuse another person’s account or personal information. External library links are provided for reading and reference; those websites have their own terms and privacy practices.

6. Shopify and privacy

The shop is hosted on Shopify. Purchases are made from the merchant operating this shop. Our privacy policy explains how information is used in operating the shop and processing orders.

7. Changes

We may update these terms for future purchases. Changes will not retrospectively remove the rights attached to an existing purchase. Mandatory protections under applicable consumer law continue to apply.

8. Contact

For questions, download assistance or corrections, email sukebeta@outlook.com. Please include your order number when asking about a purchase.